Our booking and cancellation policy
We accept payment with Visa or MasterCard. We provide you with a credit card form that you sign and send back to us to authorize us to charge the credit card.
A 50% deposit is required upon booking to guarantee the reservation. The balance is due 30 days prior to arrival. No tentative booking is confirmed until we received & process the deposit form.
If a cancellation is received in writing before 60 days prior to the visitor’s arrival there will be a full refund minus 5% cancellation fee.
Unfortunately, we cannot offer refunds with cancellation periods as a result of airline delays, strikes, political unrest, world events, weather conditions, travel advisories or acts of God including hurricanes or personal emergencies. We strongly recommend travel insurance in order to safeguard against such potential circumstances.
Your credit card will be processed the agreed amount in US-DOLLARS. We are not responsible for fees applied to the charges from your credit card provider.